文章基本信息

标题：ANALYSIS OF CONSUMER SATISFACTION WITH SERVICES WARNET DREAMNET.
本地全文：下载
作者：Ali Rosyadi ; Titi Nugraheni
期刊名称：Faculty of Economics
出版年度：2007
卷号：0
期号：0
语种：English
出版社：Faculty of Economics
摘要：In Scientific Writing entitled Ã ¢ â, ¬ Å "Against the Consumer SatisfactionAnalysis Services On Figuring DreamnetÃ ¢ â, ¬ Â, the researchers wanted toknow with certainty whether the consumer was satisfied with the servicesprovided or not. The analysis method is a method of normality One Proportionand LikertÃ ¢ â, ¬ â "¢ s Summated Rating (LSR). In writing this scholarlywriter distributing questionnaires to 50 respondents. By using the method ofnormality One Proportion with decisions received and rejected Hi Ho, it can beconcluded 80% felt satisfied with the service at figuring Dreamnet where Z testresults for 1.78, which means revenues are in the area ?? Z ?? 1.95-1.95 . Evidenced by the LSR method with the results for 1908, which liesbetween the median and quartile III (1500