文章基本信息

标题：ANALYSIS OF CUSTOMER SATISFACTION ON ORCHID WARUNG NASI UDUK LOKA SRI CILEDUG MBA.
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作者：RINA NOVITA ; Titi Nugraheni
期刊名称：Faculty of Economics
出版年度：2008
卷号：0
期号：0
语种：English
出版社：Faculty of Economics
摘要：In this scientific writing, entitled Analysis of the Consumer Satisfaction OfWarung Nasi Uduk Orchid Mba Sri Loka Ciledug. The author would like toknow how the level of customer satisfaction with Warung Nasi Uduk OrchidMba Sri Loka Ciledug using five categories: menu, facilities, services, locationsand promotions by distributing questionnaires to 50 respondents / consumersWarung Nasi Uduk Orchid Mba Sri Loka Ciledug. In scientific writing, thewriter take the data from Warung Nasi Uduk Mba Sri Loka Orchid which islocated on Main street Complex Ciledug Indah II Blok B No.25 RT 05 RW 10.In scientific writing, the writer uses the analysis frequency table calculationsobtained Chi-X ² Square.Dari count (161.2365)> X ² Table (26.29622) thenreject Ho, thank Ha which means kinsumen satisfied with the services providedby Warung Nasi Uduk Orchid Mba Sri Loka Ciledug.pengujian differencebetween the pattern of observed frequencies and expected frequencies is: X ² = S((Fo-Fe) Fe) ² Where: Fe = Frequency hope Fo = Frequency of observation