文章基本信息

标题：Estado de la cuestión y nuevas perspectivas en la evaluación de la calidad percibida en los cibermedios
本地全文：下载
作者：Francisco Hernández Soriano ; Eduard Cristóbal Fransi
期刊名称：Historia y Comunicación Social
印刷版ISSN：1137-0734
电子版ISSN：1988-3056
出版年度：2013
卷号：18
期号：0
页码：15-27
DOI：10.5209/rev_HICS.2013.v18.44222
语种：Spanish
出版社：Servicio de Publicaciones de la Universidad Complutense
摘要：The online media due to the environment, in which they operate, are constantly expanding and evolving, so it is advisable for companies that participate in the same assessment systems perceived quality according to these developments. Therefore, it is essential to complement the basic methods for measuring the perceived service quality with parameters that can gain a competitive advantage over other online media.
其他摘要：The online media due to the environment, in which they operate, are constantly expanding and evolving, so it is advisable for companies that participate in the same assessment systems perceived quality according to these developments. Therefore, it is essential to complement the basic methods for measuring the perceived service quality with parameters that can gain a competitive advantage over other online media.
关键词：online media;perceived quality;web 2.0;online journalism;cibermedios;calidad percibida;comunicación 2.0;periodismo digital
其他关键词：online media; perceived quality; web 2.0; online journalism