文章基本信息

标题：Analyzing the Infrastructures of Organizational Silence and Ways to Get Rid of It
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作者：Samereh Shojaie ; Samereh Shojaie ; Hasan Zaree Matin 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2011
卷号：30
页码：1731-1735
DOI：10.1016/j.sbspro.2011.10.334
语种：English
出版社：Elsevier
摘要：Abstract Among the most fundamental decisions made by people in the workplace involves whether or not to express their ideas and concerns-or even if it is possible to do so. The situation in which people decide not to express their ideas about organizational problems leads to the phenomenon which Morrison and Milliken have termed “organizational silence” that prevent organizations from hearing their employee's voice and employee choose to withhold their opinions and concerns about organizational problems. A number of research questions have been generated dedicated to answering why employees make the decision to be silent; what types of issues employees are likely to be silent about and how organisations might surmount this problem.silence atmosphere have some negative consequences on organization's ability to change and development in the context of pluralism .In these research, Definitions of organizational silence, Reasons of organizational silence, Manager's Common tactics for silencing, Dynamics giving rise to organizational silence, Effects of organizational silence, Organizational silence and organizational change, Ways of overcoming to organizational silence are discussed.
关键词：organizational silence;organizational change;negative feedback;organizational voice