文章基本信息

标题：The Impact of Technology Transfer Performance on Total Quality Management and Quality Performance
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作者：Gulin Idil Sonmezturk Bolatan ; Gulin Idil Sonmezturk Bolatan ; Sitki Gozlu 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2016
卷号：235
页码：746-755
DOI：10.1016/j.sbspro.2016.11.076
语种：English
出版社：Elsevier
摘要：Abstract The purpose of this research is to define the critical factors of technology transfer performance (TTP) and to measure its impact on quality performance (QP) and total quality management (TQM). In this study, a questionnaire form was designed and later conducted face to face with manufacturing managers or quality managers of the manufacturing firms in Turkey. Two hundred organizations of the largest 1000 companies according to the classification of Istanbul Chamber of Industry have been evaluated. A model was developed to investigate the relationships among technology transfer performance, quality performance, and total quality management that is based on theoretical considerations. Technology transfer performance has a positive and strong impact on total quality management, but it has no significant impact on quality performance. A positive and strong relationship was determined between total quality management and quality performance. The relationship between technology transfer performance and quality performance has become significant with the mediating role of total quality management.
关键词：Technology transfer performance;total quality management;quality performance;Turkey