文章基本信息

标题：The Role of Emotional Intelligence in Building Interpersonal Communication Skills
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作者：Amalia Petrovici ; Amalia Petrovici ; Tatiana Dobrescu 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2014
卷号：116
页码：1405-1410
DOI：10.1016/j.sbspro.2014.01.406
语种：English
出版社：Elsevier
摘要：The aim of our paper is to identify the role of emotional intelligence in developing communication and relational skills. Evaluating the level of emotional intelligence is essential for building efficient communication, intellectual and emotional development. Socrate's advice “Know thyself!” finds its application in this case by (self)controlling one's emotions and adjusting them to the context, aiming at the need to know others and interact positively, skills that bring satisfaction and accomplishments to the human being on an individual as well as social level. The paper attends to these imperatives.
关键词：emotional intelligence;efficient communication;communication and relational skills