出版社：Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas
摘要：Quality Management System (QMS) has been implemented at the René Rachou Research Center since 2003, and this study investigated its importance by collaborators (Cs). A group of 113 collaborators from research laboratories was interviewed. The questionnaires assessed the quality parameters defined by World Health Organization handbook: Quality Practices in Basic Biomedical Research. Biosafety, training and ethics were considered to be the most important parameters. Supervision and quality assurance, data recording, study plan, SOPs and file storage achieved intermediate evaluation. The lower frequency of responses was obtained for result report, result verification, personnel and publishing practices. Understanding the perception allows the development of improvement actions aiming the construction of a training program directing strategies for disseminating quality.
关键词：Área: Administração Pública, sub-área: Qualidade na Pesquisa Básica;Quality Management Systems, Quality Perception, Biomedical Research
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