文章基本信息

标题：Organisational conflict: Reflections on managing conflict, identities and values in a selected South African organisation
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作者：Claude-Hélène Mayer ; Lynette Louw
期刊名称：SA Journal of Human Resource Management
印刷版ISSN：2071-078X
出版年度：2009
卷号：7
期号：1
页码：13
DOI：10.4102/sajhrm.v7i1.172
语种：English
出版社：AOSIS OpenJournals
摘要：This article presents a case study on organisational conflict in a selected international organisation in the South African automotive industry to increase the contextual understanding of the topic. Data was gathered through in-depth interviews with 45 senior and middle managers in the selected international organisation at the head off ce and two branches in Gauteng and at one branch in KwaZulu-Natal. The data analysis was conducted through content analysis as well as triangulation of data. The research results show that managers in this industry in post-apartheid South Africa experience organisational conflicts that are associated with their managerial values and identities.
关键词：managerial values and identities;organisational conflict;South African automotive industry; organisational case study; employee identity