文章基本信息

标题：Evaluating embodied conversational agents in multimodal interfaces
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作者：Benjamin Weiss ; Benjamin Weiss ; Ina Wechsung 等
期刊名称：Computational Cognitive Science
电子版ISSN：2195-3961
出版年度：2015
卷号：1
期号：1
页码：1-21
DOI：10.1186/s40469-015-0006-9
语种：English
出版社：Springer
摘要：Abstract Based on cross-disciplinary approaches to Embodied Conversational Agents, evaluation methods for such human-computer interfaces are structured and presented. An introductory systematisation of evaluation topics from a conversational perspective is followed by an explanation of social-psychological phenomena studied in interaction with Embodied Conversational Agents, and how these can be used for evaluation purposes. Major evaluation concepts and appropriate assessment instruments – established and new ones – are presented, including questionnaires, annotations and log-files. An exemplary evaluation and guidelines provide hands-on information on planning and preparing such endeavours.
关键词：User experience;Usability;Human-computer interaction;Evaluation methods