文章基本信息

标题：Deployment of Six Sigma Methodology in Phacoemulsification Cataract Surgery
本地全文：下载
作者：Ibrahim SAHBAZ ; Mehmet Tolga TANER ; Gamze KAGAN 等
期刊名称：International Review of Management and Marketing
电子版ISSN：2146-4405
出版年度：2014
卷号：4
期号：2
页码：123-131
语种：English
出版社：EconJournals
摘要：The purpose of this study is to show how a public eye care center in Turkey initiated Six Sigma principles to reduce the number of complications encountered during and after phacoemulsification cataract surgeries. To analyze the 3-year data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control (DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the ophthalmic surgeon, patient’s anatomy, cooperation of patient during the surgery, sterilization and hygiene, attention of assistant surgeon, calibration of equipment and quality/chemical composition of intraocular material were identified to be Critical-to-Quality (CTQ) factors for a successful phacoemulsification cataract surgery. The most frequently occurring complication was found to be iris atrophy. The process sigma level for the process was found to be 3.958. Keywords: Six Sigma; ophthalmology; phacoemulsification cataract surgery; complications JEL Classifications: I120; L15