文章基本信息

标题：Vraagsturing vraagt om reflexief ondernemen – praktijkbijdrage
本地全文：下载
作者：Leni Beukema ; Christa Kleijnen
期刊名称：Journal of Social Intervention: Theory and Practice
印刷版ISSN：1876-8830
出版年度：2007
卷号：16
期号：3
页码：27-38
语种：Dutch
出版社：Utrecht University of Applied Sciences
摘要：Parc Imstenrade is a housing facility for senior citizens in Heerlen. The past few years a demanddriven approach was implemented in the organization. Leni Beukema (advisor) and Christa Kleijnen (manager) were strongly involved in this implementation and they report on their experiences and findings. They use the term ‘demand-driven’ in a very specific meaning: residents of Parc Imstenrade are not considered as demanding’ clients, but as individuals with their own specific needs and possibilities. Implementing such a demand-driven approach has consequences for all layers in the organization. Every layer is discussed by the authors and in doing that, they formulate valuable themes that had to be dealt with during the implementation.