文章基本信息

标题：GESTÃO EM BIBLIOTECAS: um estudo realizado na associação recifense de ensino superior
本地全文：下载
作者：Anielma Maria Marques Rodrigues ; Andréa Cardoso Castro ; Edgreyce Bezerra Santos 等
期刊名称：Biblionline
电子版ISSN：1809-4775
出版年度：2013
卷号：9
期号：1
语种：Portuguese
出版社：Universidade Federal da Paraíba
摘要：Provides for the importance of the library to be seen as an organization as any other, and be managed as such, using management techniques in their industries by deploying a strategic planning process itself and that is linked to the supporting institution, seeking constant training for their staff, addition to implementing a quality policy with goals to be achieved, keeping the customer as the main focus. An evaluation based on a diagnostic tool for management, answered by the manager of the library and an administrative staff of the institution where they were analyzed: strategic planning, organizational structure, infrastructure, human resources, quality policy and managerial role. It was noticed that at several points using the library management as main part of your day to day, but still need to make adjustments to better deliver their services.
其他摘要：Provides for the importance of the library to be seen as an organization as any other, and be managed as such, using management techniques in their industries by deploying a strategic planning process itself and that is linked to the supporting institution, seeking constant training for their staff, addition to implementing a quality policy with goals to be achieved, keeping the customer as the main focus. An evaluation based on a diagnostic tool for management, answered by the manager of the library and an administrative staff of the institution where they were analyzed: strategic planning, organizational structure, infrastructure, human resources, quality policy and managerial role. It was noticed that at several points using the library management as main part of your day to day, but still need to make adjustments to better deliver their services.