文章基本信息

标题：SERVIÇO DE REFERÊNCIA NO AMBIENTE SECOND LIFE (SL)
本地全文：下载
作者：Alice Cabral ; Elaine de Oliveira Lucas
期刊名称：Biblionline
电子版ISSN：1809-4775
出版年度：2013
卷号：9
期号：1
语种：Portuguese
出版社：Universidade Federal da Paraíba
摘要：This paper presents the main characteristics of the reference service and its possibilities in Second Life with intention of developing a proposal of reference service in this virtual world. Through this proposal, it will be possible to make available personalized and differentiated services, through the librarian-avatar, chatterbot and access links to the websites, and the improvement and innovation on the offered virtual reference services. The proposal will be presented with base in literatures of virtual reference service, and also starting from empiric research, in other words, practices of Second Life use. This paper intends to propitiate reflections to the professionals of the information, on the reference services and/or products that can be proportionate in the virtual units of information in 3D, publishing and cultivating these activities in Second Life and making possible different discursive communities to use this virtual world as an agile instrument of diffusion and sharing of information and knowledge. Keywords: Librarian-avatar. Virtual reference service. Second Life.
其他摘要：This paper presents the main characteristics of the reference service and its possibilities in Second Life with intention of developing a proposal of reference service in this virtual world. Through this proposal, it will be possible to make available personalized and differentiated services, through the librarian-avatar, chatterbot and access links to the websites, and the improvement and innovation on the offered virtual reference services. The proposal will be presented with base in literatures of virtual reference service, and also starting from empiric research, in other words, practices of Second Life use. This paper intends to propitiate reflections to the professionals of the information, on the reference services and/or products that can be proportionate in the virtual units of information in 3D, publishing and cultivating these activities in Second Life and making possible different discursive communities to use this virtual world as an agile instrument of diffusion and sharing of information and knowledge. Keywords: Librarian-avatar. Virtual reference service. Second Life.