文章基本信息

标题：UNA REVISIÓN CRÍTICA AL MODELADO DE LA CONFIANZA A NIVEL ORGANIZACIONAL
本地全文：下载
作者：Carlos Mario Zapata Jaramillo ; Miguel Rojas López
期刊名称：Estudios Gerenciales
印刷版ISSN：0123-5923
出版年度：2010
卷号：26
期号：116
页码：193-210
语种：Spanish
出版社：Universidad Icesi
摘要：Trust is one of the critical success factors for organizational improvement. Several authors present trust models, but they are based on proper characteristics belonging to every particular problem. However, on analyzing these works by using a state-of-the-art review methodology, we can find similarities that might allow generalization. By this reason, in this article we review the state of the art in trust at the organizational level. We also summarize the results of such review. The research goal is establishing common ground elements under the “trust” concept. As a future work, we plan to formulate a unified model of trust. Some elements like trustee, trustor, and trust factors are shown as results of this state-of-the-art review.
其他摘要：Trust is one of the critical success factors for organizational improvement. Several authors present trust models, but they are based on proper characteristics belonging to every particular problem. However, on analyzing these works by using a state-of-the-art review methodology, we can find similarities that might allow generalization. By this reason, in this article we review the state of the art in trust at the organizational level. We also summarize the results of such review. The research goal is establishing common ground elements under the “trust” concept. As a future work, we plan to formulate a unified model of trust. Some elements like trustee, trustor, and trust factors are shown as results of this state-of-the-art review.
关键词：Trust;models;social relationship;organizations;CONFIANZA;MODELOS;RELACIONES SOCIALES;ORGANIZACIONES;Confiança;modelos;relações sociais;organizações